Quick Returns, Easy Refunds – Convenience Perfected!

What kind of products can I return?

All kind of products sold through Utopia.pk can be returned except for the ones which are either custom made or international deliveries.

What is the time duration for returning a product?

You can return the product within 7 days of delivery without bearing any return shipping charges.

What are the return conditions?

The following conditions are to be kept in mind at the time of returning a product:

  1. The product delivered is not as expected or advertised.
  2. The product delivered is of the wrong size/specification/color.
  3. The product delivered is either received in damaged or a defective condition.

It is to be kept in mind that the product returned is in original form (unused, original packaging, seals, and tags attached), along with all the accessories (if any), etc. that came with it.

How to return a product?

Simply go through the return policy steps available on the next page.

How to track my returned order?

You will receive a tracking number through SMS after the product has been dropped-off.

How long does it take to receive the replaced product?

Your order will get replaced within 5 to 15 days but it may vary depending on the nature of the product being replaced and the location of the customer.

For further information regarding delivery time, please visit our website

How long does it take to receive a refund?
  1. Utopia Voucher: Within 2 to 3 business days
  2. Bank Deposit: Within 7 to 12 business days
Quick and Easy Steps to Return your Product
  1. Call us on +92-312-2111377 in order to start your return. Select the product that you wish to return and include the form, on the next page (filled), in your package.
  2. Pack your product according to the return conditions mentioned on the first page of this form.
  3. You will receive a tracking number through SMS after the package has been dropped-off. After passing through quality evaluation, your replacement or refund will be initiated straightaway. On average, the expected timeline can range from 5 to 15 days.

Best Online Shopping in Pakistan!

When it comes to shopping, we all love doing it. Utopia.pk is one of the favorite online shopping destination providing accessibility to your needs. We aim to provide hassle free online shopping experience to everyone, who loves shopping from home while lying on the bed or order the desired item while relaxing on the couch apart from saving time and avoiding crowds, we have everything covered.

Online Shopping with Best Deals and Best Prices
The trend is changing from traditional shopping to online shopping, men and women of all ages visit e-commerce websites regularly and buy the necessaries of life in Pakistan. Utopia.pk came forward by providing the best deals with the best prices and free delivery nationwide. Utopia.pk is your one – stop online shop in Pakistan for smartphones & appliances at seriously best prices. Whether you are looking for the freshest trends in fashion or want to steal the moment, at Utopia.pk we have got you covered with everything you need. We have got many products for your daily needs.

Wide Assortment of Products and Best Customer Service
Before online shopping in Pakistan there was only shopping in stores, but with the advancement in technology, online shopping in Pakistan has become more popular. Utopia.pk made your life easier by providing quality products, making the delivery time a lot quicker. We believe in providing best Customer Service, Wide Assortment of Quality Products and Nationwide free delivery to make your online shopping experience hassle free and convenience. With Utopia.pk, it is our aim to serve the online Pakistani shopping market with the best quality products at your doorsteps and enhance the living standard beyond imagination.

Online Shopping by Categories
You can browse by category on Utopia.pk to find what you are looking for. We have everything covered starting from Phones & Tablets, Electronic Appliance, Women’s & Men’s Fashion, Computing & gaming, ComputingTVs, Audio, Video, Camera & Accessories, Beauty & Health, Home & Living, Sports, Automobiles, kids’ and many more.

Online Shopping for Men and Women
From summer attire to winter, cool looks, we have a great collection of hoodies, elegant Polo shirts, casual sweat & lounge pants, stunning shrugs, great style of tunic shirts and classy smart watches for men and women. You can get trendiest collection of shoes, jewelry, accessories and cosmetic of top brands and many other form our convenient platform.

Online shopping for Phones, Tablets, Computing and Gaming
Shop online for phones and tablets, including smartphones, feature phones, tablets and landlines. Whether you are looking for laptops, gaming consoles, video games, or gaming accessories, we are providing everything under one roof.

Online Shopping for Electronic Home Appliances
Rejuvenate your home with the best small and large appliances form utopia.pk. We have a great range of small appliances including mixing blenders, small cooking appliances, ironing & laundry, vacuum cleaner and large appliances like generators, washers, coolers, heaters, water dispensers and kitchen appliances. From cleaning your home, pressing your clothes to chopping vegetables, we have it all at low prices. Shop now!

How to Order
In order to have the best shopping experience at Utopia.pk, you first need to create a login account, find the desired product you wish to order, add the product to the cart and then check out. No matter where you live in Pakistan, we will deliver your order anywhere you are with FREE DELIVERY. Whether you live in Karachi, Lahore, Islamabad or small cities like Dadu and Badin, we deliver all across Pakistan. You can order 24/7, 7 days a week and 365 days giving you the freedom to shop online in Pakistan at your own place. Head to utopia.pk for a great online shopping experience in Pakistan.

Free Shipping
7 Day Return
Genuine Products
Secure Payment
Top Selling Products
Best Prices